Toll Free : +1-866-659-9666
Email Id :

How to fix paper jam in Hp printer

How to fix paper jam in Hp printer


Struggling with a paper jam in your Hp printer? Need not worry now, since we have found a way out for you by providing all the possible causes and their step-by-step solutions with some valuable tips to fix paper jam in your Hp printer.


“Why paper jam takes place”? While working in an office or at home this could be the most common printer issue that anyone can face, sometimes we insert paper incorrectly, damaged rollers can also bring this error, low-quality cartridges or some low-quality papers.


Whatever issue there could be, We are here to bring you out of the issues that you are facing with your Hp printer. These troubleshooting steps are generally relevant to HP printers, however, they ought to apply to most standard printer models.


So, let’s start with it

Steps to fix paper jam in Hp printer

Step 1

Turn off and unplug the printer from the power supply


This guarantees that it’s safe for you to nudge the printer’s internal parts, and furthermore ensures the printer against mechanical harm.

  • Begin with canceling any printing jobs that are in progress, and afterward turn off and unplug your printer from the power supply.


When you unplug the printer, shift it (if vital) so you can get to the rear of the unit. (This will prove to be useful if the paper jam hasn’t happened directly by the paper plate.)


If you utilize a laser printer, give it around 30 minutes to chill off before proceeding to the following steps.

Step 2

Pull out all printer paper from the plate and afterward reload it


Mostly paper jams take place as the printer paper feeds into the printer, so start at the paper plate or tray.

  1. Eliminate any paper from the tray so you can see inside the printer properly.

In the event that paper is stuck at the opening of the printer, slowly and tenderly haul out each sheet in turn, beginning in the middle of the stack.

When you pull out any large sheets, investigate the machine to ensure you haven’t left behind any little pieces of paper.

Then, review the paper that had been sitting on the plate for indications of damage, and recycle any paper that has been torn or folded.

Then, at that point cautiously re-stack the leftover paper and load it back into the tray.

Ensure the plate is completely driven into its space so the paper feeds appropriately into the printer.


Step 3

Open the duplexer or back access door (or whatever other doors that give you admittance to the paper’s way through the printer)


This permits you to get two things done. In the first place, you ought to have the option to eliminate stuck paper from the rollers with less danger of harming the printer.

  1. Pull it gradually and delicately to avoid tears, and make certain to eliminate any smaller pieces of paper left behind.

On the off chance that you’re not being able to eliminate all of the stuck paper from the backside of the printer, you may have to tenderly remove it from the front.


The accentuation here is on “delicately” or “gently”: Aggressively eliminating paper from under the front cover can harm the printer. 

Also, you can survey the rollers inside the printer. On the off chance that they look dirty or filthy, delicately clean them with a soft towel since debris may get on paper and cause jams, so eliminating the trash may fix the issue.

Likewise, verify whether the rollers turn freely on the off chance that they don’t, which means that you may have to replace the rollers before the printer works appropriately once more. Try not to attempt to force the rollers to move, which can harm the printer.


Step 4

Close the doors and plugin and switch on the printer

  1. Try to close the doors firmly, as a loose door can make the paper become slanted inside the machine once more.

Switch on your printer and give it a trial. (Most printers print a test page after you press and hold the “continue” button until the machine begins back up.)


Important tips for avoiding frequent paper jams

  • Ensure your gadget’s paper is accurately stacked into space or tray.
  • Don’t overload the tray If your printer has a paper tray. Stuffing the paper tray is oftentimes the reason for paper jams.
  • When you reload your input tray, focus on the tray’s requirements. This incorporates how the paper ought to be loaded, and if the width or length guides need adjusting.
  • Do not blend the paper sizes or types in a single stack. This can confuse the printer and will straightforwardly bring paper jams.
  • Fan the stack of paper that you’re going to load on the tray. This will release any sheets that might be stuck together.
  • Utilize just a single sort of paper at a time in your input tray. On the off chance that you’re uncertain about whether your machine takes a particular sort of paper, check its documentation.
  • The quality of paper you utilize will have an impact. Continuously attempt to utilize suggested sort of printer’s paper.
  • Regularly run device cleaning cycles. This aide keeps the paper pathway neat & clean. It is likewise prescribed to turn off the printer, in case you’re not going to utilize it for some time. A few people turn their printers off each night. What this does is that it brings gadgets’ small-scale cleaning cycles into play, which are gainful in keeping the gadget inconvenience-free.
  • Examine the printer for any debris from past print jobs that will keep on causing issues.


So, here we are done with it. I hope that this guide turned out to be helpful to you. Fixing paper jams is a hassle-free process and can be done easily. However, if you are still confronting the issue, then there could be some problem with the printer’s hardware, maybe the rollers need to be replaced or some other part. Catch up at your nearest service center.

Leave a Comment

Your email address will not be published. Required fields are marked *



We are glad that you preferred to contact us. Please fill our short form and one of our friendly team members will contact you back.

Form is not available. Please visit our contact page.